A New Dispatch Is Coming Next Week

Dear Dispatch Members and Readers,

We’ve been talking publicly about our move away from Substack since February and have been planning for it even longer. That day is nearly here. The bulk of our website and membership platform migration will happen this Tuesday, October 11, and we expect to be fully live on Wednesday—business as usual.

Our goal is to make this change as seamless as possible. If the most common reaction from members is “I don’t see what has really changed,” then we’ll have been successful. 

We want to communicate a few key elements now: 

  1. You won’t have to do anything to keep receiving the newsletters you’ve signed up for.

  1. Everything about your current account, membership and preferences will be moved to our new platform, with the exception of any passwords specific to Substack.

  1. To manage your preferences, comment, or view members-only content on the website, you will have to sign in again once via a new email “magic-link” like you did with Substack. (We’ll send a separate email about this on Wednesday.) 

  1. Billing for new and existing memberships will pause for about 24 hours starting late Monday evening.

  2. If your membership was set to renew or expire early next week, we have extended it by at least seven days.

  3. This email and all of our future newsletters will come from our new sending address hello@thedispatch.com. If you haven’t already received instructions from us on how to make sure The Dispatch keeps showing up in your inbox, please follow them here.

We will share more details about logging in, managing your membership, and taking advantage of the new website in the coming days. Please feel free to leave any questions in the comments section and we will do our best to answer them. 


The Dispatch Team

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